Tecno / Infinix MDM IMEI Unlocked – Device Not Active
📌 REFUND CRITERIA
If your IMEI is original and already unlocked but the device remains not active, please carefully review the following conditions before requesting a refund.
❌ No Refund Will Be Issued If:
· The IMEI number (SN) provided is wrong or non‑original.
· The device is not active due to an incorrect IMEI entry.
✅ Required Evidence for Refund Request
To validate your claim, you must submit:
1. A clear video showing:
· The back sticker IMEI of your device.
· A real‑time clock in the background to verify the recording time.
2. Photos of the back stickers (IMEI / SN) attached alongside the video.
🖇️ Submission Link – Attach both video and sticker images to the link provided.
⚠️ Important Reminder
Always verify both the IMEI and Serial Number before submission
to ensure smooth activation and avoid processing delays.
For further assistance, please contact MUBIRA UNLOCKER support with all required evidence.